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Privacy Policy

Last updated: 20 July 2026

1. Introduction

Dongfeng South Africa ("we", "our" or "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA"). This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our website or services.

2. Information We Collect

We collect personal information that you voluntarily provide to us, including:

  • Your name, email address and phone number when you submit a test drive request or contact enquiry
  • Your preferred vehicle model and dealer location
  • Your message or enquiry content
  • Technical data such as IP address, browser type and pages visited (via cookies — see our Cookie Policy)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and respond to your test drive bookings and contact enquiries
  • To connect you with your nearest authorised Dongfeng dealer
  • To send confirmation communications related to your requests
  • To improve our website and services based on usage patterns
  • To comply with our legal obligations

4. Legal Basis for Processing

We process your personal information on the following legal grounds under POPIA:

  • Consent: Where you have given us explicit consent via our forms
  • Contract: Where processing is necessary to fulfil a service you have requested
  • Legitimate interest: Where processing is necessary for our legitimate business interests

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Lead enquiries are retained for a maximum of 24 months unless you request earlier deletion.

6. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

  • The right to access your personal information held by us
  • The right to correct inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to lodge a complaint with the Information Regulator

To exercise any of these rights, please contact our Information Officer at privacy@dongfeng.co.za.

7. Information Officer

Our designated Information Officer is responsible for overseeing compliance with POPIA. Contact details to be supplied by client.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date.