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After-Sales
After-Sales Internal Support
Johannesburg, Gauteng · Full Time
Providing internal support across after-sales processes and systems.
Key Responsibilities
- Organise, maintain and update after-sales documentation, records and reports.
- Provide administrative and coordination support to the After-Sales team.
- Coordinate internal and external communication relating to after-sales matters.
- Assist with tracking and following up on outstanding after-sales requests, documentation and actions.
- Liaise with relevant departments, dealers and external stakeholders to ensure information is communicated accurately and timeously.
- Assist with general reporting, data capturing and administrative tasks within the After-Sales Department.
Requirements
- 2+ years' experience in the automotive industry, preferably in an after-sales, dealership or automotive support environment.
- Strong administrative, organisational and document management skills.
- Excellent communication and coordination skills, with the ability to work effectively with multiple stakeholders.
- Proficiency in Microsoft Office, particularly Excel, Word and Outlook